Privacy Policy

Last Updated: August 16, 2026

Natty Ventures LLC, which operates the consumer-facing brand Isaac Rosales Premier Solar Consultant (“Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy describes how we collect, use, store, disclose, and protect information when you visit our website, request a consultation, submit a form, communicate with us by phone, email, or text message, or otherwise interact with our services.

This Privacy Policy applies to information collected through:

  • Our website at https://isaacrosalesenergy.com

  • Website consultation forms

  • Website chat or messaging widgets

  • Phone calls

  • Email communications

  • SMS and MMS text messaging

  • Appointment scheduling

  • Customer service interactions

  • Other communications directly initiated with our business

By using our website or voluntarily providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Business Information

The website and services described in this Privacy Policy are operated by:

Legal Business Name: Natty Ventures LLC
Consumer-Facing Brand: Isaac Rosales Premier Solar Consultant
Website: https://isaacrosalesenergy.com
Service
Area: Southern California
Email: [INSERT BUSINESS EMAIL]
Phone: [INSERT BUSINESS/GHL PHONE NUMBER]
Business Address: [INSERT BUSINESS ADDRESS USED FOR A2P REGISTRATION]

Natty Ventures LLC provides consultation and information services relating to residential solar energy, battery storage, and related home-energy solutions.

2. Information We Collect

We may collect information that you voluntarily provide when you interact with our website or services.

This information may include:

  • First name

  • Last name

  • Email address

  • Mobile or telephone number

  • ZIP or postal code

  • Property or home-related information you voluntarily provide

  • Electricity or energy-usage information

  • Solar-system information

  • Battery-storage interests

  • Current solar ownership status

  • Appointment preferences

  • Consultation requests

  • Questions or messages you send to us

  • Communication preferences

  • SMS marketing consent selections

  • SMS non-marketing consent selections

  • Records of your communications with us

We only ask that you provide information that is reasonably relevant to responding to your inquiry or providing the services you request.

3. Information Collected Automatically

When you visit our website, certain information may be collected automatically through standard website technologies.

This information may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Referring website

  • Pages viewed

  • Date and time of access

  • Website interactions

  • General geographic information

  • Cookies and similar technologies

We may use this information to operate, secure, maintain, and improve our website and understand how visitors use it.

4. How We Use Personal Information

We may use personal information for legitimate business purposes, including to:

  • Respond to consultation requests

  • Contact you regarding an inquiry you submitted

  • Provide solar or battery consultation information

  • Discuss home-energy options

  • Answer questions

  • Schedule consultations

  • Confirm appointments

  • Send appointment reminders

  • Provide customer-service communications

  • Provide consultation-related updates

  • Maintain customer and prospect records

  • Improve our services and website

  • Prevent fraudulent or abusive activity

  • Maintain the security of our systems

  • Comply with applicable laws and regulations

  • Maintain records of communication consent

  • Honor communication preferences and opt-out requests

When you separately and affirmatively consent to marketing communications, we may also use your information to send information regarding:

  • Solar services

  • Battery-storage services

  • Energy-service updates

  • Relevant promotional offers

  • Special offers

  • Service announcements

  • Other marketing communications reasonably related to the services offered by Natty Ventures LLC and Isaac Rosales Premier Solar Consultant

Marketing SMS consent is not required to request a consultation or purchase any product or service.

5. SMS and MMS Communications

We may offer users the option to receive SMS or MMS text messages.

Receiving text messages is voluntary and depends on the consent selections you make when providing your telephone number.

Where applicable, we provide separate consent options for:

Non-Marketing Messages

If you affirmatively consent to non-marketing text messages, communications may include:

  • Responses to your consultation request

  • Appointment scheduling

  • Appointment confirmations

  • Appointment reminders

  • Consultation updates

  • Customer-service responses

  • Service-related communications

  • Other informational messages relating to an inquiry you initiated

Marketing Messages

If you separately affirmatively consent to marketing or promotional text messages, communications may include:

  • Solar-related offers

  • Battery-storage information

  • Promotional offers

  • Service updates

  • Special offers

  • Other marketing communications relating to our services

Consent to marketing messages is voluntary and is not a condition of purchasing goods or services.

The number of messages you receive may vary depending on your interactions with us.

Message and data rates may apply according to your mobile carrier and service plan.

6. SMS Consent and Mobile Information

We treat mobile telephone numbers, messaging preferences, SMS opt-in records, and SMS consent information as protected information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell, rent, trade, or otherwise provide SMS opt-in information or text-message consent to unrelated third parties for their own marketing.

Service providers that help us operate necessary business functions, such as customer service, communication delivery, website hosting, CRM services, or technical support, may process information only as reasonably necessary to provide those services on our behalf.

Text-message originator opt-in records and consent information are not provided to third parties for independent advertising, promotional, or marketing activities.

7. Your SMS Choices

You control whether you receive SMS communications.

You may decline SMS consent and still submit a consultation request where the form allows submission without selecting an SMS-consent option.

Where separate marketing and non-marketing consent choices are presented, you may choose:

  • Marketing messages only

  • Non-marketing messages only

  • Both categories

  • Neither category

Our communication practices should reflect the consent choices you make.

8. How to Opt Out of Text Messages

You may opt out of text messages at any time by replying:

STOP

After processing your opt-out request, we will stop sending SMS messages covered by that request except where a message is reasonably necessary to confirm that your opt-out has been processed.

If you later wish to receive messages again, you may provide consent again through an available opt-in method.

9. SMS Support

For assistance regarding our SMS program, you may reply:

HELP

You may also contact us directly at:

Email: [INSERT BUSINESS EMAIL]
Phone: [INSERT BUSINESS/GHL PHONE NUMBER]

10. Consent Records

We may maintain records demonstrating how and when communication consent was provided.

These records may include:

  • Date and time of consent

  • Form or webpage used

  • Consent language presented

  • Consent selections made

  • Phone number provided

  • Source of the opt-in

  • Opt-out requests

  • Communication preference changes

We may retain these records as reasonably necessary to manage communications, demonstrate compliance, resolve disputes, and protect our legal interests.

11. How We Share Personal Information

We may disclose limited personal information to trusted service providers that perform necessary services on our behalf.

Examples may include providers that assist with:

  • Website hosting

  • Customer relationship management

  • Communications infrastructure

  • SMS delivery

  • Email delivery

  • Appointment scheduling

  • Data hosting

  • Customer support

  • Analytics

  • Information security

  • Technical services

These providers are expected to use information only for the services they perform on our behalf and subject to applicable contractual or legal requirements.

We do not authorize these providers to independently market their products or services to you using your SMS consent information.

12. Legal Disclosures

We may disclose personal information when reasonably necessary to:

  • Comply with applicable law

  • Respond to lawful government requests

  • Comply with subpoenas, court orders, or legal processes

  • Enforce applicable agreements

  • Protect our rights or property

  • Protect the safety of users or others

  • Investigate fraud, abuse, or security incidents

Where legally permitted, we may limit the information disclosed to what is reasonably necessary for the applicable purpose.

13. Business Service Relationships

Certain solar, battery, financing, installation, utility, or related services discussed during a consultation may ultimately be provided by separate companies.

When interacting with a separate provider, that provider may have its own privacy practices, agreements, eligibility criteria, and terms.

This Privacy Policy governs information collected and controlled by Natty Ventures LLC through the website and communication channels described in this Policy.

SMS opt-in consent collected by us is not transferred to another company for that company's independent marketing campaigns.

14. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Maintain website functionality

  • Understand website traffic

  • Improve website performance

  • Remember certain user preferences

  • Detect technical issues

  • Protect website security

Browser settings may allow you to block or delete cookies.

Disabling cookies may affect the functionality of certain website features.

15. Analytics

We may use website analytics tools to better understand how visitors interact with our website.

Analytics information may include aggregated or technical information such as:

  • Page visits

  • Time spent on pages

  • General location

  • Device information

  • Browser information

  • Traffic sources

We may use this information to improve the functionality and effectiveness of our website.

16. Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information from:

  • Unauthorized access

  • Improper disclosure

  • Loss

  • Misuse

  • Alteration

  • Destruction

However, no website, network, transmission method, or electronic storage system can be guaranteed to be completely secure.

You should use reasonable care when transmitting personal information electronically.

17. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Respond to your inquiry

  • Maintain an ongoing business relationship

  • Provide requested services

  • Maintain consent records

  • Honor opt-out requests

  • Resolve disputes

  • Maintain business records

  • Protect our legal interests

  • Comply with applicable legal and regulatory obligations

Retention periods may vary depending on the type of information and the reason it was collected.

18. Accuracy and Updating Your Information

You may contact us if you believe the personal information we maintain about you is inaccurate or requires updating.

Contact:

Email: [INSERT BUSINESS EMAIL]

We may take reasonable steps to verify a request before making changes to certain information.

19. Your Communication Preferences

You may request that we stop sending certain marketing communications.

For SMS messages, reply STOP.

For marketing emails, use the unsubscribe mechanism provided in the applicable email when available.

You may continue to receive certain non-promotional communications reasonably necessary to respond to requests you initiated or otherwise provide requested services.

20. California Privacy Notice

Because our business serves residents of California, California residents may have certain privacy rights under applicable California privacy laws.

Depending on whether a particular law applies to our business and the circumstances of the request, rights may include the ability to request:

  • Information regarding personal data collected about you

  • Correction of inaccurate information

  • Deletion of certain information

  • Information about certain disclosures

  • Other rights provided by applicable law

To submit a privacy request, contact:

Email: [INSERT BUSINESS EMAIL]

We may need to verify your identity before processing a privacy-related request.

Nothing in this section is intended to provide rights beyond those required by applicable law.

21. Children's Privacy

Our website and services are intended for adults seeking information regarding home-energy services.

We do not knowingly collect personal information from children under 13 through our website.

If we learn that personal information from a child under 13 was collected without appropriate authorization, we may take reasonable steps to delete it.

22. External Links

Our website may contain links to websites or services operated by third parties.

We are not responsible for the content, security, or privacy practices of third-party websites.

We encourage visitors to review the privacy policies of any third-party services they choose to use.

23. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

  • Changes to our services

  • Changes to our communication practices

  • Changes to technology

  • Changes to legal or regulatory requirements

  • Other operational changes

When we update this Privacy Policy, we will revise the Last Updated date displayed at the top of the page.

The version posted on this website is the current version.

24. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or our SMS messaging program, please contact:

Natty Ventures LLC
Isaac Rosales Premier Solar Consultant
Website: https://isaacrosalesenergy.com
Address
: 157 W 223 Carson California, 91745
Email: [email protected]
Phone: +1(661)727-7092

You may also reply HELP to an SMS message for messaging assistance or reply STOP to discontinue SMS communications.If you have questions about this Privacy Policy or our privacy practices, please contact: